Back in 2016, Microsoft introduced one of the most important updates in the history of Dynamics CRM. What initially appeared to be another product release quickly became the foundation for what would later evolve into modern Dynamics 365 and the broader Power Platform ecosystem. The Spring 2016 Wave was more than just a collection of…
In the pre-release documentation, Microsoft mentioned the addition of a new module for surveys. I think this is going to be a huge value addition to the product. Voice of the Customer Dynamics CRM 2016 includes a new survey designer to create and send out questionnaires to collect feedback from customers about your products or…
In pre-release documentation, Microsoft mentioned the addition of a new marketing channel i.e. SMS marketing. Marketers can truly go mobile. As a modern mobile marketer, you can create powerful SMS campaigns as well as integrate SMS marketing in your multi-channel campaigns. In this release, Dynamics Marketing will support both outbound and inbound SMS marketing in…
Microsoft recently released the preview guide and release overview video. Here are the details. Microsoft_Dynamics_CRM_2016_Release_Preview_Guide
Here is some CRM 2015 prerelease content from MSDN CRM Setup & Administration – The all-new portal for CRM administrators! CRM Developer Center – The resource for CRM developers. CRM Help & Training – The place to find end-user help and training. Community – Find answers to your questions in the Dynamics community. Support…
The maximum password expiration period which is configurable by using office 365 administration portal is approximately 2 years. You will have to consider using PowerShell tools if you want to use 0365/CRM online for more than two years. The instruction given below can be applied to Windows 8 (64-bit operating system) and is the shortened version of managing…
As the Microsoft CRM 2013 is being shifted and CRM 2015 is being released, the next release of the Microsoft dynamics is being looked forward to with great excitement. Similar to previous releases of Microsoft CRM, there is a need of adding and removing features from supported configurations for keeping current with technology in order to offer…
Microsoft Dynamics CRM 2015 make sure that the marketing professionals are offered the best tools that are required for delivering excellent customer experiences. Let’s take a look at what’s new in CRM 2015. Better Search: Microsoft Dynamics CRM 2015 has an improvised search which is easier and convenient for users to find the records of customers. Navigating…
Issue: After upgrading to CRM 2015, you will notice that any javascript methods using getServerUrl will stop working. I was in the same boat and after debugging for a while, I found out that this method is not supported anymore in CRM 2015. In order to make this javascript work you will have to use getClientUrl instead….
Entities like opportunity, case, order and invoice comes out of the box with a customer look that allows users to select between accounts and contacts. It is a very common request from customers to allow users to select only accounts or contacts. In CRM 2011 days, we used to set the defaultlookuptype to 1 for…